Terms & Conditions
Last updated: January 2026
1. Definitions
In these Terms and Conditions:
- "RJK Hypnosis" refers to Smooth Sailing Tours Pty Ltd (ABN: 77 406 173 024), trading as RJK Hypnosis
- "Practitioner" refers to Rylee Kellahan
- "Client" or "You" refers to the person receiving services
- "Services" refers to hypnotherapy, NLP and related services provided
2. Acceptance of terms
By booking a session or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
3. Nature of services
You acknowledge and agree that:
- Hypnotherapy and NLP are complementary wellness services, not medical treatment
- The Practitioner is not a registered psychologist, psychiatrist or medical doctor
- The Practitioner does not hold AHPRA registration
- Services are not a substitute for medical, psychological or psychiatric care
- You should continue to consult with your GP and other treating health professionals
4. No guarantees
Results from hypnotherapy and NLP vary between individuals. No specific outcome, result or cure is guaranteed. The Practitioner makes no representations or warranties about the effectiveness of services for any particular condition or goal.
5. Bookings and appointments
- Sessions are booked through our online booking system (Calendly) or by contacting the Practitioner directly
- Sessions run for 90-120 minutes unless otherwise agreed
- Please arrive on time for your appointment
- Online sessions require a quiet, private space and reliable internet connection
6. Fees and payment
- The current session fee is $250 per session
- Payment is due at the time of booking or as otherwise agreed
- HCP funding is accepted where applicable, with direct invoicing to providers available
- All prices are in Australian dollars and include GST where applicable
7. Cancellation policy
- Please provide at least 24 hours notice to cancel or reschedule
- Cancellations with less than 24 hours notice may incur a 50% session fee
- No-shows will be charged the full session fee
- Exceptions may be made for genuine emergencies at the Practitioner's discretion
8. Digital products
If you purchase digital products (audio recordings, PDF guides, etc.):
- You are granted a personal, non-transferable licence to use the product
- You may not copy, distribute, share or resell the product
- All sales are final once the file has been accessed or downloaded
- Do not use audio recordings while driving or operating machinery
9. Website use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Interfere with the proper working of the website
- Copy or reproduce any content without permission
10. Liability and disclaimer
To the maximum extent permitted by law, RJK Hypnosis and the Practitioner exclude all liability for any loss, damage, costs or expenses arising from or in connection with the services provided, except where such exclusion is prohibited by law.
You acknowledge that you participate in hypnotherapy and NLP sessions at your own risk and that the Practitioner is not liable for any adverse effects or outcomes.
11. Client conduct
You agree to:
- Arrive sober and free from the influence of drugs or alcohol
- Not record sessions without the Practitioner's written consent
- Treat the Practitioner with respect and courtesy
- Provide accurate information about your health and circumstances
12. Termination
Either party may terminate the client-practitioner relationship at any time. The Practitioner reserves the right to refuse or discontinue services if, in their professional judgement, it is appropriate to do so.
13. Governing law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.
14. Contact
For questions about these Terms and Conditions, please contact:
Email: ryleekellahan@gmail.com
Phone: 0478 434 385